Sales Strategy
接客話法 Total: 8 units
Being kind with the customers, having a good approach to the stores and the hospitality ability while talking are also combined to make sales. Using special cases, we will talk about and we will make some comments.
- How to Improve Hospitality Talks 1.Basics
- How to Improve Hospitality Talks 2.How to Approach
- How to Improve Hospitality Talks 3.Explain and Persuade
- How to Improve Hospitality Talks 4.Closing the Deal
- How to Improve Hospitality Talks 5.After Shopping
- How to Improve Hospitality Talks 6.How to Gently Reject
- How to Improve Hospitality Talks 7.Questions from the Customer
- How to Improve Hospitality Talks 8.How to Handle Claims
[e-Learning][m-Learning] available. (How to Select Media)
(*) For e-Learning, please refer to Corporate Discount as well.
通信販売 Total: 4 units
For those who want to increase the mail order sales market.
The way to success is to know, first of all, the business of the mail order. From the mechanism of the sales using mail order, we discuss the key facts about how to proceed with customer management for mail promotion. Required specifications related to Commerce Law accomplishment.
- How to Start a Mail-Order Business 1.Before Beginning
- How to Start a Mail-Order Business 2.How to Set Up
- How to Start a Mail-Order Business 3.How to Advertise
- How to Start a Mail-Order Business 4.Management of Customer Information
[e-Learning][m-Learning] available. (How to Select Media)
(*) For e-Learning, please refer to Corporate Discount as well.
