Sales Strategy
接客話法 Total: 8 units
お客様に気持ちよく、買い物をしてもらい、店舗の売上アップにも結び付けるための接客話法のこつを、事例も交えて解説します。
- How to Improve Hospitality Talks 1.Basics
- How to Improve Hospitality Talks 2.How to Approach
- How to Improve Hospitality Talks 3.Explain and Persuade
- How to Improve Hospitality Talks 4.Closing the Deal
- How to Improve Hospitality Talks 5.After Shopping
- How to Improve Hospitality Talks 6.How to Gently Reject
- How to Improve Hospitality Talks 7.Questions from the Customer
- How to Improve Hospitality Talks 8.How to Handle Claims
[e-Learning][DVD] available. (How to Select Media)
(*) For e-Learning, please refer to Corporate Discount as well.
通信販売 Total: 4 units
通販で販路を広げたい方に！
成功への道は、まず通販ビジネスをよく知ることです。通販ビジネスのしくみから、通販のための広告作り、キーとなる顧客管理までを解説しました。
特定商取引法準拠。
- How to Start a Mail-Order Business 1.Before Beginning
- How to Start a Mail-Order Business 2.How to Set Up
- How to Start a Mail-Order Business 3.How to Advertise
- How to Start a Mail-Order Business 4.Management of Customer Information
[e-Learning][DVD] available. (How to Select Media)
(*) For e-Learning, please refer to Corporate Discount as well.
Last updated 01/31/2012
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