Titles
Categories
Management Total:14 units
Security Total:15 units
- Protection of Personal Information Total:4 units
- Act on the Protection of Personal Information Total:3 units
- Privacy Mark Total:6 units
- Introduction to Privacy Mark 1.Summary
- Introduction to Privacy Mark 2.Meanings of the Privacy Mark System
- Privacy Mark in Practice 1.Before Applying
- Privacy Mark in Practice 2.How to Plan and Organize
- Privacy Mark in Practice 3.How to Prepare Internal Rules
- Privacy Mark in Practice 4.How to Implement and Review
- Information Security Total:2 units
Human Skills Total:45 units
- Negotiation Skills Total:4 units
- Communication Skills Total:12 units
- Communication Skills - Explanation 1.Before Explanation
- Communication Skills - Explanation 2.Flow of Explanation
- Communication Skills - Explanation 3.Ways of Explanation
- Communication Skills - Explanation 4.Tips for Explanation
- Communication Skills - Express Intention 1.Assertiveness
- Communication Skills - Express Intention 2.To Be Undertood
- Communication Skills - Express Intention 3.Cases of Conversation (1)
- Communication Skills - Express Intention 4.Cases of Conversation (2)
- Communication Skills - Listening 1.What is Listening?
- Communication Skills - Listening 2.Be a Good Listener
- Communication Skills - Listening 3.Let Them Speak
- Communication Skills - Listening 4.Guide to the Conclusion
- Critical Thinking Total:4 units
- Management By Objectives Total:9 units
- Introduction to MBO 1.What is MBO?
- Introduction to MBO 2.How to Proceed in MBO
- MBO in Practice 1.Preparation Beforehand
- MBO in Practice 2.Set an Objective
- MBO in Practice 3.Draw a Plan
- MBO in Practice 4.For Achievement
- MBO in Practice 5.Management and Support
- MBO in Practice 6.Review of Results
- MBO in Practice 7.Put Results in Practice
- Management By Objectives Total:3 units
- Leadership Total:4 units
- Train Your Staff Total:3 units
- Presentation Total:4 units
- Conference Management Total:2 units
Business Basics Total:33 units
- IT Literacy Total:2 units
- Business Manners Total:10 units
- Business Manners - Inter-office 1.Before Arriving
- Business Manners - Inter-office 2.Manners in the Office
- Business Manners - Inter-office 3.Manners in Business
- Business Manners - Inter-office 4.At Socializing Outside
- Business Manners - Inter-office 5.Manners with Customers
- Business Manners - Visiting Customers 1.Before Leaving
- Business Manners - Visiting Customers 2.When Arriving
- Business Manners - Visiting Customers 3.When the Customer Appears
- Business Manners - Visiting Customers 4.Manners during Meeting
- Business Manners - Visiting Customers 5.When Leaving
- Business Telephone Manners Total:2 units
- Polite Expressions Total:7 units
- Japanese Polite Expressions in Business 1.Basics
- Japanese Polite Expressions in Business 2.On the Phone
- Japanese Polite Expressions in Business 3.Visiting Sales
- Japanese Polite Expressions in Business 4.Attending Customers
- Japanese Polite Expressions in Business 5.At Reception Desk
- Japanese Polite Expressions in Business 6.Talking with Customers
- Japanese Polite Expressions in Business 7.In the Office
- Communication Total:9 units
- Business Communication - Inter-office 1.Business Life
- Business Communication - Inter-office 2.Receive Instructions
- Business Communication - Inter-office 3.Implement the Task
- Business Communication - Inter-office 4.Report
- Business Communication - Inter-office 5.Various Cases
- Business Communication - Sales 1.Basics
- Business Communication - Sales 2.Establish Good Relations
- Business Communication - Sales 3.Listen Properly
- Business Communication - Sales 4.Communicate Effectively
- Business Writing Total:3 units
Human Resource Development Total:11 units
Personnel Management Total:35 units
- Labor Law Total:8 units
- Introduction to Labor Law 1.Basics
- Introduction to Labor Law 2.Recruiting
- Introduction to Labor Law 3.Salaries and Wages
- Introduction to Labor Law 4.Working Hours (1)
- Introduction to Labor Law 5.Working Hours (2)
- Introduction to Labor Law 6.Personnel
- Introduction to Labor Law 7.Safety and Health
- Introduction to Labor Law 8.Retirement and Dismissal
- Mental Health Total:8 units
- Mental Health for Businesspersons - Self-Care 1.Basics
- Mental Health for Businesspersons - Self-Care 2.How to Handle Stress
- Mental Health for Businesspersons - Self-Care 3.When in Bad Condition
- Mental Health for Businesspersons - Self-Care 4.Colleagues in Bad Conditio
- Mental Health for Businesspersons - Line Care 1.Basics
- Mental Health for Businesspersons - Line Care 2.Prevention Beforehand
- Mental Health for Businesspersons - Line Care 3.Early Detection and Countermeasure
- Mental Health for Businesspersons - Line Care 4.Support by Line Staff
- Bullying in a Workplace Total:4 units
- Sexual Harassment Total:4 units
- Measures Against Sexual Harassment Total:1 units
- Labor Environment Total:2 units
- Labor Management Total:4 units
- Part-Time Workers Total:4 units
Compliance Total:17 units
ISO Total:17 units
- ISO9000 Total:11 units
- ISO9000 1st Step 1.What is ISO9000?
- ISO9000 1st Step 2.Summary of Specifications
- ISO9000 1st Step 3.Steps to Qualification
- ISO9000 1st Step 4.How to Build Organization
- ISO9000 1st Step 5.Documentation and Internal Audit
- ISO9000 In Practice 1.Before Making a System
- ISO9000 In Practice 2.Top Management's Responsibility
- ISO9000 In Practice 3.Product Realization (1)
- ISO9000 In Practice 4.Product Realization (2)
- ISO9000 In Practice 5.Product Realization (3)
- ISO9000 In Practice 6.Measurement, Analysis and Improvement
- ISO14000 Total:6 units
Sales Total:20 units
- How to Empower Sales Force - For New Salespersons Total:4 units
- How to Empower Sales Force - For Mid-Level Salespersons Total:4 units
- How to Empower Sales Force - For Mid-Level Salespersons 1.Information Handling
- How to Empower Sales Force - For Mid-Level Salespersons 2.Planning Skills
- How to Empower Sales Force - For Mid-Level Salespersons 3.Negotiation Skills
- How to Empower Sales Force - For Mid-Level Salespersons 4.Management by Objectives and Self-Learning
- How to Empower Sales Force - For Sales Managers Total:4 units
- Sales Talks Total:8 units
- Talks in Visiting Sales 1.Basics
- Talks in Visiting Sales 2.At the Beginning
- Talks in Visiting Sales 3.Basics of Explanation
- Talks in Visiting Sales 4.Case Studies of Explanation
- Talks in Visiting Sales 5.Basics of Persuasion
- Talks in Visiting Sales 6.Case Studies of Persuasion
- Talks in Visiting Sales 7.Basics of Closing the Deal
- Talks in Visiting Sales 8.Case Studies of Closing the Deal
Call Center Total:25 units
- Call Center-Inbound Total:10 units
- Japanese Polite Expressions for Call Centers - For Inbound Calls
- How to Handle Customers' Claims at Call Centers 1.Essentials
- How to Handle Customers' Claims at Call Centers 2.Tips for Listening
- How to Handle Customers' Claims at Call Centers 3.Tips for Explanation
- How to Handle Customers' Claims at Call Centers 4.Tips for Handling
- How to Handle Customers' Claims at Call Centers 5.Difficult Customers
- How to Handle Customers' Claims at Call Centers 6.Difficult Cases
- How to Receive Orders at Call Centers 1.Business Flow and Points
- How to Receive Orders at Call Centers 2.How to Talk When Receiving Orders
- How to Receive Orders at Call Centers 3.Difficult Cases
- Call Center-Outbound Total:7 units
- Japanese Polite Expressions for Call Centers - For Outbound Calls
- How to Make Appointments at Call Centers 1.Before Calling
- How to Make Appointments at Call Centers 2.How to Contact Prospects
- How to Make Appointments at Call Centers 3.Ways of Explanation
- How to Contact End-Users at Call Centers 1.Before Calling
- How to Contact End-Users at Call Centers 2.Business Flow and Points
- How to Contact End-Users at Call Centers 3.Difficult Cases
- Telemarketing Inbound Total:4 units
- Telemarketing In Practice - For Inbound Calls 1.Essentials for Planners
- Telemarketing In Practice - For Inbound Calls 2.Essentials for Communicators
- Telemarketing In Practice - For Inbound Calls 3.How to Talk when Receiving Orders
- Telemarketing In Practice - For Inbound Calls 4.How to Talk when Dealing with Claims
- Telemarketing Outbound Total:4 units
Marketing Total:32 units
Sales Strategy Total:12 units
- Questionnaire Survey Total:8 units
- How to Improve Hospitality Talks 1.Basics
- How to Improve Hospitality Talks 2.How to Approach
- How to Improve Hospitality Talks 3.Explain and Persuade
- How to Improve Hospitality Talks 4.Closing the Deal
- How to Improve Hospitality Talks 5.After Shopping
- How to Improve Hospitality Talks 6.How to Gently Reject
- How to Improve Hospitality Talks 7.Questions from the Customer
- How to Improve Hospitality Talks 8.How to Handle Claims
- Mail-Order Business Total:4 units
Planning Total:8 units
Accounting Total:33 units
- Financial Statements Total:6 units
- Introduction to Financial Statements 1.Balance Sheet
- Introduction to Financial Statements 2.Income Statement
- Introduction to Financial Statements 3.Relation between B/S and P/L
- Introduction to Financial Statements 4.Assets
- Introduction to Financial Statements 5.Liabilities and Net Assets
- Introduction to Financial Statements 6.Revenues and Expenses
- How to Read Balance Sheet Total:6 units
- How to Read Income Statement Total:5 units
- How to Read Income Statement 1.Basics
- How to Read Income Statement 2.Sales and Cost of Sales
- How to Read Income Statement 3.Selling, General and Administrative Expenses
- How to Read Income Statement 4.Non-Operating Revenues and Expenses
- How to Read Income Statement 5.Extraordinary Profits and Losses and Taxes
- Financial Statements Total:6 units
- Financial Statements Quick Guide 1.What are Financial Statements?
- Financial Statements Quick Guide 2.Structures of B/S and P/L
- Financial Statements Quick Guide 3.How to Read Balance Sheet (1)
- Financial Statements Quick Guide 4.How to Read Balance Sheet (2)
- Financial Statements Quick Guide 5.How to Read Income Statement (1)
- Financial Statements Quick Guide 6.How to Read Income Statement (2)
- Cash Flow Statement Total:4 units
- Accounting Journal Entries Total:5 units
- Journals Total:1 units
Financial Analysis & Cash Management Total:7 units
Bookkeeping Total:18 units
- Bookkeeping Total:18 units
- Bookkeeping 1.Introduction
- Bookkeeping 2.Flow of Process
- Bookkeeping 3.Cash and Deposit
- Bookkeeping 4.Promissory Notes and Drafts
- Bookkeeping 5.Securities
- Bookkeeping 6.Credits and Debits
- Bookkeeping 7.Ordinary Transactions
- Bookkeeping 8.Extraordinary Transactions (1)
- Bookkeeping 9.Extraordinary Transactions (2)
- Bookkeeping 10.Extraordinary Transactions (3)
- Bookkeeping 11.Fixed Assets
- Bookkeeping 12.Deferred Assets and Reserves
- Bookkeeping 13.Bonds
- Bookkeeping 14.Net Assets
- Bookkeeping 15.Distribution of Surplus
- Bookkeeping 16.Branch Accounting (1)
- Bookkeeping 17.Branch Accounting (2)
- Bookkeeping 18.Branch Accounting (3)
Inventory Control Total:7 units
- Inventory Control Total:7 units
- Inventory Control in Practice 1.Basics
- Inventory Control in Practice 2.ABC Analysis
- Inventory Control in Practice 3.Various Methods
- Inventory Control in Practice 4.Fixed Order Quantity System
- Inventory Control in Practice 5.Periodic Ordering System
- Inventory Control in Practice 6.In-Out Management and Inventory Count
- Inventory Control Quick Guide
Globalization Total:43 units
- Conference English Total:4 units
- Communication with Your Foreign Staff Total:4 units
- English Telephone Conversation for Beginners Total:8 units
- English Telephone Conversation for Beginners 1.Basics
- English Telephone Conversation for Beginners 2.How to Say When Person Is Absent
- English Telephone Conversation for Beginners 3.How to Handle Calls
- English Telephone Conversation for Beginners 4.How to Hang Up
- English Telephone Conversation for Beginners 5.How to Handle When Person is Absent
- English Telephone Conversation for Beginners 6.How to Take a Message
- English Telephone Conversation for Beginners 7.Hear about Purpose of the Call
- English Telephone Conversation for Beginners 8.Transfer to Person in Charge
- Introduction to Global Trade Total:8 units
- Introduction to Global Trade 1.Basics
- Introduction to Global Trade 2.Trade Terms
- Introduction to Global Trade 3.Currency and Exchange
- Introduction to Global Trade 4.Payment Conditions
- Introduction to Global Trade 5.Before Shipment and Export Customs Clearance
- Introduction to Global Trade 6.Shipping Arrangement
- Introduction to Global Trade 7.Payment and Import Customs Clearance
- Introduction to Global Trade 8.Insurance
- Introduction to Export Total:5 units
- Introduction to Overseas Investment Total:4 units
- Tips for Working Abroad Total:8 units
- Tips for Working Abroad - For Living 1.Basics
- Tips for Working Abroad - For Living 2.Before Leaving
- Tips for Working Abroad - For Living 3.Setting up
- Tips for Working Abroad - For Living 4.Points for Living
- Tips for Working Abroad - For Business 1.Positioning
- Tips for Working Abroad - For Business 2.Role and Assignment
- Tips for Working Abroad - For Business 3.Relations with Local Staff
- Tips for Working Abroad - For Business 4.Relations with Japanese Staff
- Overseas Investment Total:2 units
Last updated 01/25/2012
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