Sales Strategy
Hospitality Talks Total: 8 units
Being kind with the customers, having a good approach to the stores and the hospitality ability while talking are also combined to make sales. Using special cases, we will talk about and we will make some comments.
- Japanese edition How to Improve Hospitality Talks 1.Basics
- Japanese edition How to Improve Hospitality Talks 2.How to Approach
- Japanese edition How to Improve Hospitality Talks 3.Explain and Persuade
- Japanese edition How to Improve Hospitality Talks 4.Closing the Deal
- Japanese edition How to Improve Hospitality Talks 5.After Shopping
- Japanese edition How to Improve Hospitality Talks 6.How to Gently Reject
- Japanese edition How to Improve Hospitality Talks 7.Questions from the Customer
- Japanese edition How to Improve Hospitality Talks 8.How to Handle Claims
[e-Learning] available.
(*) For e-Learning, please refer to Corporate Discount as well.
Mail-Order Business Total: 4 units
For those who want to increase the mail order sales market.
The way to success is to know, first of all, the business of the mail order. From the mechanism of the sales using mail order, we discuss the key facts about how to proceed with customer management for mail promotion. Required specifications related to Commerce Law accomplishment.
- Japanese edition How to Start a Mail-Order Business 1.Before Beginning
- Japanese edition How to Start a Mail-Order Business 2.How to Set Up
- Japanese edition How to Start a Mail-Order Business 3.How to Advertise
- Japanese edition How to Start a Mail-Order Business 4.Management of Customer Information
[e-Learning] available.
(*) For e-Learning, please refer to Corporate Discount as well.